Privacy Policy
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1. Introduction
Helios Natural ("we", "us", or "our") respects your privacy and is committed to protecting the personal information you share with us when you visit our website, request a quote, or use our services.
2. Information We Collect
We collect information you provide directly, such as your name, email address, phone number and property details submitted through contact and quote forms, along with technical data like IP address and browser type collected automatically.
3. How We Use Your Information
Your information is used to respond to enquiries, prepare solar system proposals, schedule site visits, process installations, and send relevant updates about your project or our services.
4. Data Security
We apply industry-standard technical and organizational safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
5. Cookies & Tracking
Our website uses cookies to improve browsing experience, remember preferences, and analyze site traffic. You can disable cookies through your browser settings at any time.
6. Third-Party Sharing
We do not sell your personal information. We may share data with trusted partners such as installation subcontractors, financing providers, or government net-metering bodies solely to fulfil your request.
7. Your Rights
You may request access to, correction of, or deletion of your personal data at any time by contacting us using the details below.
8. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be posted on this page with a revised effective date.
9. Contact Us
For any questions about this Privacy Policy or how your data is handled, reach out to partner@heliosnatural.com or call +1 (800) 555-SOLAR.